We have designed this website with everyone in mind – so if you are unable to use a mouse to navigate your way around you can use your keyboard to move from page to page via our access keys.

Please see below for a list of the access keys for this website:

S – Skip navigation
1 – Home page
3 – Site map
5 – Contact Us / Frequently Asked Questions (FAQ)
6 – Help
7 – Complaints procedure
8 – Terms and conditions
9 – Feedback form
0 – Access key details

Using Access Keys

Browser	How to Use
Internet Explorer 5+ (PC)	Hold down the ' Alt ' key, press the number of the Access key, release both keys then press ' Enter '
Internet Explorer 5+ (Mac)	Hold down the ' Ctrl ' key and press the number of the Access key
Konqueror (Linux)	Hold down the ' Ctrl ' key and press the number of the Access key
Firefox, Mozilla (Linux)	Hold down the ' Alt ' key and press the number of the Access key
Firefox, Mozilla (PC)	Hold down the ' Alt ' key and press the number of the Access key
Firefox, Mozilla (Mac)	Hold down the ' Ctrl ' key and press the number of the Access key
Safari and Omniweb (Mac)	Hold down the ' Ctrl ' key and press the number of the Access key
Opera	Hold down the ' Shift ' key and press ' Escape ' , release both keys, then press the number of the Access key

Please note: This table is not exhaustive, your browser may or may not support Access keys.